Iffort
Website:
iffort.com
Job details:
Location: Gurgaon / Full-Time, Office-Based
Company: Mozark
Experience: 2–3 Years
About Mozark
Mozark is an AI-native digital experience testing and assurance company helping enterprises,
telecom operators, public-sector institutions, and digital-first businesses measure, benchmark,
and improve real-world digital experiences across apps, devices, networks, and cloud
infrastructure.
As Mozark scales its go-to-market motion and expands its product portfolio including its flagship
Digital Life Monitor offering we are building a content capability that can translate complex
technical capabilities into compelling, clear, and credible narratives for both technical and
business audiences.
Role Overview
We are looking for a sharp, curious, and disciplined Technical Content Writer to join our team
full-time from our Gurgaon office. In this role, you will be responsible for producing high-quality
technical content that educates, engages, and converts spanning product documentation,
thought leadership, blogs, white papers, solution briefs, and website copy.
You will work at the intersection of product, marketing, and sales making it easier for buyers and
users to understand what Mozark does, why it matters, and how it works. This role is ideal for
someone who is technically curious, writes with precision, and can simplify without dumbing
down.
Key Responsibilities
1) Technical Writing and Documentation
• Create clear, accurate, and well-structured product documentation, user guides, API
references, release notes, and knowledge-base articles.
• Translate complex technical concepts including network performance, AI-driven testing,
and cloud infrastructure into content that is accessible to both technical and non-
technical audiences.
• Work closely with product, engineering, and solutions teams to gather information,
validate technical accuracy, and maintain up-to-date documentation.
• Build and maintain a structured documentation library that supports both internal teams
and external users.
2) Thought Leadership and Long-Form Content
• Research and write in-depth white papers, technical reports, solution briefs, and industry
articles aligned with Mozark’s positioning and offerings.
• Produce blogs and editorial pieces on topics such as digital experience assurance,
network quality, AI testing, and enterprise mobility grounded in real data and market
relevance.
• Collaborate with leadership and subject matter experts to develop point-of-view content
that strengthens Mozark’s credibility in target markets.
• Adapt complex ideas into formats that work across audiences from CXOs to architects to
product managers.
3) Marketing and Sales Content
• Write compelling website copy, product pages, landing pages, and campaign messaging
that clearly articulate Mozark’s value proposition.
• Create sales-enablement assets including one-pagers, pitch decks, battlecards, FAQs,
and customer-facing presentations.
• Support case study development by working with the marketing and sales teams to
document customer outcomes and success stories.
• Ensure all content maintains a consistent tone, messaging, and brand voice across
channels and formats.
4) Product and Feature Communication
• Work with product managers to translate feature releases, roadmap updates, and
platform capabilities into crisp, benefit-led messaging.
• Write product announcements, changelogs, and release communications for both
internal and external audiences.
• Develop structured FAQs, objection-handling documents, and comparison content that
supports pre-sales conversations.
5) SEO-Oriented Content
• Write and optimize content for search including blogs, landing pages, and technical
articles based on keyword research and SEO guidance.
• Coordinate with the marketing team to align content production with campaign calendars
and demand generation goals.
• Identify content gaps based on search trends, buyer journeys, and competitor
benchmarking.
6) Editing and Quality Assurance
• Review and edit content produced by internal stakeholders, ensuring it meets quality,
clarity, and consistency standards.
• Maintain a style guide and editorial standards for all Mozark content.
• Proofread final content across formats before publication or distribution.
What We Are Looking For
• 2–3 years of experience in technical writing, content writing, or a related role preferably
in a B2B SaaS, technology, telecom, or enterprise software environment.
• Demonstrated ability to write accurately and clearly about technical products, platforms,
or infrastructure.
• Strong command of English both written and verbal with attention to grammar, clarity,
and structure.
• Experience producing a variety of content formats including documentation, white
papers, blogs, one-pagers, and website copy.
• Ability to quickly understand new domains and synthesize information from multiple
technical sources.
• Comfort working with subject matter experts, conducting interviews, and independently
researching topics.
• Familiarity with tools such as Confluence, Notion, Google Docs, or similar
documentation platforms.
• Basic understanding of SEO principles and how content supports search visibility is a
plus.
• Experience with Markdown, CMS platforms, or basic HTML is an advantage.
• Prior exposure to topics such as network performance, mobile apps, cloud infrastructure,
or digital experience is preferred but not required.
Mindset We Value
• Attention to detail and commitment to accuracy
• Intellectual curiosity and willingness to learn new technical domains
• Ownership and ability to manage multiple deadlines independently
• Clear and direct communication style
• Bias for quality and structured thinking
- • Collaborative attitude with strong cross-functional engagement
Click on Apply to know more.