Global Medical Devices
Website:
gmdindia.com
Job details:
About the Role
GMD India is looking for dynamic and motivated Technical Support Staff for multiple locations across India. The selected candidates will be responsible for customer interaction, product demonstrations, onboarding support, and basic technical assistance for healthcare and medical device clients.
This role is ideal for candidates who are eager to learn, have strong communication skills, and are interested in working in the healthcare technology and medical equipment industry.
Location-Wise Requirement
City
Hospitals / Institutions
No. of Positions
Mumbai
ESIC, ESIS, CGHS Polyclinic
2
Pune
ESIC, CGHS Polyclinic
1
Delhi
ESI Hospitals & Railways
2
Chennai
ESI KK Nagar, Railway Hospital
1
Bangalore
ESIC Rajaji Nagar, Command Bangalore
1
Indore
ESIC Indore & MH Mhow
1
Lucknow
Command Lucknow & CGHS Polyclinic
1
Kolkata
ESI & Railways
1
Chandigarh
Command Chandimandir & ESIC Ludhiana
1
Total Requirement in Phase-1: 11 Positions
Job Responsibilities
· Selected candidate will be deputed at assigned hospitals, institutes, or healthcare centers
· Working hours will generally be from 9:30 AM to 4:00 PM as per institute requirements
· Conduct BCA (Body Composition Analysis) tests for subjects/patients referred by concerned authorities
· Maintain proper records and documentation of all subjects tested
· Coordinate with institute authorities and healthcare professionals for smooth workflow
Additional Job Responsibilities
· Conduct product demonstrations and explain product features clearly to users
· Provide basic technical support and resolve user/client issues
· Assist customers with onboarding and product setup
· Maintain communication records and update CRM regularly
· Coordinate and work closely with internal teams
· Ensure timely response to customer queries and service requests
Preferred Candidate Profile
· Graduate or final-year student (any stream can apply)
· Strong communication skills in English and Hindi
· Comfortable speaking with customers over calls and messages
· Basic understanding of computers and software tools
· Good problem-solving and analytical thinking ability
· Self-motivated, proactive, and eager to grow
· Prior experience in sales/support or CRM tools is an added advantage (not mandatory)
Skills Required
· Communication Skills
· Customer Handling
· Technical Support Basics
· CRM/Data Entry
· Presentation & Demonstration Skills
· Team Coordination
· Problem Solving
Salary & Benefits
· Competitive salary based on experience
· Training and career growth opportunities
· Exposure to healthcare and medical technology industry
· Travel allowance as applicable
How to Apply
Interested candidates can share their updated resume with:
GMD India
Email: contact@gmdindia.com
Subject Line: Application for Technical Support Staff – Preferred Location
Please mention your preferred city/location while applying.
Preferred Locations
Mumbai | Pune | Delhi | Chennai | Bangalore | Indore | Lucknow | Kolkata | Chandigarh
Click on Apply to know more.