Live Connections
Website:
liveconnections.in
Job details:
Greetings from Live Connections
🚀 Hiring Freshers – Technical Support (Service Desk L1)
We are looking for fresh graduates with excellent communication skills to join our Technical Support / Service Desk (L1) team.
📍 Work Location: Pune, Banglore
🎓 Education: B.E / B.Tech / BCA/Any graduation
📅 Eligible Batches: 2022, 2023, 2024 & 2025 Pass Outs
🚫 Not Eligible:
• Postgraduates (PG)
• Experienced candidates
💰 CTC:
• 2.7 Lpa
📄 Mandatory Documents:
• PAN Card
• Provisional Degree Certificate (PDC)
• Consolidated Marks Memo (CMM)
• All Semester Mark Sheets
🖥 Job Role: Technical Support (Service Desk L1)
• Provide technical support via phone, email, and chat
• Handle incidents and service requests
• Troubleshoot issues related to Windows OS, O365, Active Directory, VPN, networking, desktop & mobile devices
• Work on ITSM tools like ServiceNow / Remedy
• Log, update, and escalate support tickets as per SOPs
🧠 Required Skills:
• Excellent English communication
• Analytical thinking & problem-solving skills
• Customer support mindset
• Attention to detail
🕒 Work Environment:
• 24×7 rotational shifts (including US/UK shifts)
• 100% Work From Office
📍 Training: 2 Months Training in Mysore
🌟 Benefits:
• Global exposure
• Structured training programs
• Career growth opportunities
⚠ Important:
Candidates must have completed graduation with original mark sheets and degree certificate and be available for immediate joining.
📩 Interested candidates can share their profiles or contact:
📞 9154908077
📧 reshma.p@liveconnections.in
Click on Apply to know more.