Technical Support Engineer

SavvyHRMS

Location: Noida, Uttar Pradesh, India
Job type: Full-time

Required skills

end-to-end
enterprise software
Root Cause Analysis
SQL
team collaboration
technical support

About the role

SavvyHRMS

Website: savvyhrms.com
Job details:
SavvyHRMS

Posted 1 year ago

Delivering reliable enterprise software & support

Position: Technical Support Engineer

No. of Positions: 2
Position Type: Permanent
Required Qualification: Any IT Graduate
Required Experience: 1 to 3 years
Location: Noida Sector 63

Responsibilities

At least one year of experience in software development, technical support, or QA.
Investigate and resolve production issues.
Troubleshoot technical issues or customer-reported queries.
Perform root cause analysis for production errors and suggest improvements.
Develop scripts to verify end-to-end integration operations.
Implement and execute data imports/exports for customers.
Working knowledge of databases and SQL.
Degree in Computer Science or relevant engineering field.
Detail-oriented, quality-focused, with strong analytical skills.
Proactive in contributing to organizational success.
Excellent communication and team collaboration skills.

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Technical Support Engineer

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