Birlasoft
Website:
birlasoft.com
Job details:
Area(s) of responsibility
The JD for ThingWorx support role
- Must have atleast 6+ years’ experience on ThingWorx platform.
- Must have experience in atleast 1-2 medium/large implementations on ThingWorx
- Have in-depth understanding and hands-on experience for Windchill/Thingworx platform
- Experience in providing support to solution in Thingworx by replicating reported issues and providing solution
- Root Cause Analysis of key issues caused by custom applications deployed to Thingworx, mashups etc.
- Apply Major/Minor Release for Thingworx
- Troubleshoot errors – Support baseline configuration and understand the core issues.
- Apply point releases or Build deployments as needed
- Checking Logs, If issues are reported on any ThingWorx environments
- Support Infrastructure related issues for all Thingworx environments.
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