Technical Service Manager
Litmus7
- Location
- Kochi, Kerala, India
- Job type
- Full-time
Required skills
- API
- Azure
- Java
- Kafka
- microservices
About the role
Litmus7
Website:
litmus7.com
Job details:
- 10+ years of experience in production operations / service management / technical operations / SRE-adjacent roles in enterprise systems.
- Familiarity supporting a custom-built eCommerce platform in a distributed environment.
- Strong technical understanding of Java microservices architecture, API management, Event streaming/messaging using Kafka, Azure Integration Services (Logic Apps / Service Bus / Event Grid / etc.), ESB concepts (routing, transformation, orchestration, canonical models).
- Proven capability running:
- Incident management (P1/P2), SWAT calls, stakeholder comms.
- Problem management and driving RCAs to closure
- SOP/runbook authoring and operational governance.
- Strong understanding of observability and ops practices:
- Logs/metrics/traces, alerting hygiene, dashboards, error budgets.
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