Website:
refnic.com
Job details:
Company Description Refnic is a specialized engineering and consulting company that delivers sustainable industrial solutions in lithium-ion battery recycling, e-waste processing, rare earth materials, and advanced metal recovery systems. The company provides turnkey plants for battery shredding, second-life battery assembly, magnet and rare earth recycling, and integrated metal extraction and refining. Refnic designs pilot-scale and commercial-scale metallurgical refining units that help clients move efficiently from laboratory validation to full industrial deployment. Its expertise covers the extraction and recovery of base, critical, rare earth, and precious metals from diverse feedstocks, including batteries, black mass, e-waste, catalysts, magnets, and primary ores. With a strong focus on engineering precision, sustainability, and circular economy principles, Refnic partners with industry stakeholders to build next-generation, resource-efficient metal recovery infrastructure.
Role Description The Technical Sales Host role is a full-time, on-site position based in Noida. This role involves welcoming visitors and clients, managing front-desk interactions, and providing clear information about Refnic’s technical solutions and services. The Technical Sales Host supports the sales team by handling inquiries, coordinating appointments and meetings, and maintaining accurate records of client interactions and reservations. Daily activities include answering phone calls, responding to emails, guiding visitors to the appropriate teams, and ensuring a professional and organized reception area. The role also involves assisting with basic sales documentation, preparing meeting materials, and contributing to a positive, service-oriented environment for clients and internal stakeholders.
Qualifications
- Strong interpersonal skills and customer service orientation, with the ability to engage professionally with clients and visitors.
- Clear and confident communication skills, including polished phone etiquette for handling calls and inquiries.
- Experience managing reservations, appointments, or schedules, with attention to accuracy and timeliness.
- Ability to collaborate effectively with sales, engineering, and administrative teams to support technical sales activities.
- Prior experience in front-office, hospitality, or customer-facing roles; experience in industrial or technical environments is an advantage.
- Solid organizational skills, reliability, and a proactive approach to problem-solving in a fast-paced setting.
- Comfort with basic office software (email, calendars, spreadsheets) and willingness to learn internal systems.
- Relevant diploma or bachelor’s degree in business, hospitality, communications, or a related field preferred.
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