RapidBrains
Website:
rapidbrains.com
Job details:
Job Title: Technical Project Manager
Experience: 5+ Years
Location: Remote
Contract Duration: Long Term
Job Description
We are seeking a Senior Project Manager for one of our MSP clients based in the UK. The ideal candidate will have practical experience in handling Managed Service Providers (MSPs) and associated technologies.
Responsibilities
- Manage a portfolio of 20 to 25 concurrent projects.
- Ensure timely delivery and client satisfaction.
- Act as the primary point of contact for clients, managing inquiries, gathering requirements, and addressing concerns promptly.
- Utilize expertise in MSP, Windows, Linux, security, and network technologies to resolve technical issues and meet client needs efficiently.
- Maintain and oversee contractual agreements with clients to ensure full compliance.
Skills & Requirements
- Strong project management capabilities.
- Excellent client interaction and communication skills.
- Proven ability to ensure customer satisfaction.
- Technical troubleshooting expertise.
- Practical experience working with Managed Service Providers (MSPs).
- Hands-on knowledge of Windows and Linux environments.
- Understanding of security protocols and network technologies.
- Experience in contract management and compliance.
- Strong multitasking and prioritization abilities.
- Certifications like CompTIA, Microsoft, or Cisco are preferred.
- Solid background in the IT industry.
Click on Apply to know more.