Website:
cloudsolitaire.com
Job details:
About the Role
We are looking for a Technical Delivery Coordinator to work alongside our DevOps Lead and ensure our engineering team of 6–7 engineers consistently delivers high-quality work on time. This is not a people management or architectural role — the DevOps Lead handles technical direction. Your job is to be the enforcement layer that ensures nothing falls through the cracks.
You will manage delivery across both internal product engineering and T&M (Time & Material) client engagements, ensuring accountability, thorough testing, and clear communication at every stage.
Why This Role Exists
• Engineers receive verbal requirements but tickets don’t get created or are incomplete
• Work goes off-track because no one validates understanding before coding begins
• Testing is done halfway — issues are caught only during the lead’s review
• Follow-ups fall on the DevOps Lead, pulling them away from technical decisions
• T&M client work needs tighter tracking to ensure utilization and client satisfaction
What You’ll Do
Ticket & Requirement Hygiene
• After every verbal briefing from the lead, ensure the assigned engineer creates a ticket with clear acceptance criteria within the same day
• Review ticket descriptions to verify they are specific, actionable, and testable — not vague one-liners
• Confirm the engineer understands the requirement before they start coding (quick 5-minute walkthrough)
Daily Execution Tracking
• Run daily standups (15 min max) focused on blockers and progress, not status theater
• Track whether engineers are on-course or drifting — flag deviations early, don’t wait for review day
• Ensure engineers post end-of-day status updates (what’s done, what’s next, what’s blocked)
Testing & Quality Gate
• Before an engineer marks a task as “done,” verify they have tested end-to-end — not just the happy path
• Check that test evidence (screenshots, logs, test cases) is attached to the ticket
• Push back on incomplete work — nothing reaches the lead’s review unless it meets the definition of done
T&M Client Coordination
• Track utilization and billable hours for T&M engineers
• Provide regular delivery status to T&M clients or serve as the first point of contact for delivery queries
• Ensure T&M work doesn’t stall — idle hours directly impact revenue
Communication & Escalation
• Notify the DevOps Lead only when work is genuinely ready for technical review
• Escalate blockers, missed deadlines, or repeated process violations promptly
• Maintain a clean, up-to-date Jira/Linear board that the lead can glance at any time for a real picture
Must-Have Requirements
• 2–3 years of hands-on engineering experience (DevOps, backend, or cloud infrastructure preferred)
• Enough technical depth to read a Terraform/Ansible/CI-CD ticket and know if the acceptance criteria make sense
• Can tell when an engineer says “I tested it” but actually only tested the happy path
• Experience with Jira, Linear, or similar project tracking tools
• Comfortable pushing back on engineers — not afraid to say “this ticket isn’t ready, fix it”
• Strong written and verbal communication in English
• 3–5 years of total professional experience
Good-to-Have
• Prior experience in a delivery coordination, scrum master, or junior TPM role
• Familiarity with DevOps toolchain: Docker, Kubernetes, Jenkins/GitHub Actions, AWS/Azure
• Experience managing T&M or client-facing delivery
• CSM or PMP certification (not required, but a plus)
Who This Role is NOT For
• Someone who wants to write code all day — this is 80% coordination, 20% technical review
• A fresh MBA/CSM holder with no engineering background — you need to have been in the trenches
• A pure project manager who tracks Gantt charts but can’t read a pull request description
• Someone who avoids confrontation — you will need to hold engineers accountable daily
The Ideal Candidate
- You were a decent junior-to-mid engineer who realized you’re better at organizing, tracking, and making sure things get done than at deep technical work. You’ve seen enough bad deployments and missed requirements to know what “thoroughly tested” actually means. You’re the kind of person who follows up without being asked, and engineers respect you because you’ve been in their shoes.
Click on Apply to know more.