Cord4 Technologies
Website:
cord4.com
Job details:
Job Description – Technical Operations Head (AI/SaaS)Location: Ahmedabad
Company: Cord4 Technologies
Experience Required: 5+ Years
Employment Type: Full-Time | 5 Days Working
Role OverviewCord4 Technologies is looking for a Technical Operations Head to lead technical operations, development coordination, and system management for our AI-powered SaaS products. The ideal candidate has hands-on exposure to AI/ML-driven product environments, strong operational leadership, and the ability to bridge technical execution with business growth.
Key Responsibilities· Manage day-to-day technical and operational activities across AI/SaaS product lines
· Coordinate with developers, AI/ML engineers, QA, and project teams to ensure smooth execution
· Oversee integration and operational reliability of AI-based features (automation, intelligence modules, predictive tools)
· Monitor project execution, timelines, and delivery processes for product and client deliverables
· Direct client coordination — requirements gathering, updates, delivery timelines
· Collaborate with leadership on technical roadmap planning and business growth strategy
· Identify technical/operational bottlenecks and drive process improvements
· Maintain system security, data governance, and workflow efficiency across AI systems
· Lead team meetings, performance tracking, and technical reporting to CEO/leadership
· Support recruitment and technical evaluation for AI/IT team hiring
Required Skills· Strong understanding of IT operations, SDLC, and AI/ML product lifecycle
· Hands-on experience working with AI tools/platforms — e.g., LLM-based products, AI automation tools, ML model deployment, or AI-integrated SaaS systems
· Required IT Technical knowledge.
· Experience managing technical and/or AI engineering teams
· Working knowledge of cloud infrastructure (AWS/Azure/GCP) supporting AI workloads
· Familiarity with AI development practices — prompt engineering, model evaluation, or AI product QA is a strong plus
· Excellent leadership, communication, and decision-making skills
· Ability to manage multiple projects and deadlines in a fast-paced product environment
· Strong client-handling and stakeholder communication skills
· Experience with project management/workflow tools (Jira, ClickUp, Monday.com, etc.)
Preferred Qualifications· Bachelor's degree in IT, Computer Engineering, AI/ML, or related field
· 5+ years in technical operations or team leadership roles, with at least 1–2 years working directly on AI-powered products
· Prior experience in a SaaS or AI product-based company strongly preferred
· Exposure to HRTech, workforce intelligence, or enterprise SaaS domains is an advantage
What We Offer· Opportunity to lead technical operations for cutting-edge AI & SaaS products
· Growth-oriented environment with direct exposure to product and AI strategy
· Leadership role with real operational ownership
· 5 Days Working Culture
Click on Apply to know more.