TECHNICAL LEAD - Fortinet-Fortigate Firewalls

Happiest Minds Technologies

full-time

Required skills

BGP
incident response
OSPF
Root Cause Analysis

About the role

Happiest Minds Technologies

Website: happiestminds.com
Job details:

Key Responsibilities:

Serve as L3 escalation for complex network incidents and performance issues
Lead major incident response and provide technical command during critical outages
Design and implement advanced network changes and non-standard configurations
Own architecture-level improvements and network optimization initiatives
Perform deep root cause analysis and recommend preventive measures
Coordinate directly with OEM/vendor TAC (Fortinet/CDW) for escalations
Provide on-call expert support for business-critical incidents
Develop documentation, standards, and best practices for network operations
Support transition toward a structured managed services operating model
Required Technical Skills:
Expert hands-on experience with Fortinet stack:
FortiGate Firewalls
FortiManager
FortiAnalyzer
FortiSASE

Advanced routing & switching (BGP, OSPF, VPN, SD-WAN)
Enterprise firewall architecture & security design
Network performance troubleshooting and packet-level analysis
Multi-site/global WAN architecture experience
Strong knowledge of secure remote access and SASE frameworks
Ability to work on Migrations from CISCO to Forti devices.

Experience & Qualifications:

7-12+ years of enterprise network engineering experience
Proven L3 support experience in complex global environments
Prior experience handling major incidents and crisis leadership
Strong vendor management and escalation handling skills
Fortinet certifications preferred (NSE 6/7/8)
Excellent communication and stakeholder interaction skills

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