ABSYZ Inc
Website:
absyz.com
Job details:
ROLES & RESPONSIBILITIES:
● Spearhead projects as a technical lead and Point of Contact for clients
● Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution.
● Implementation and customization of customer Salesforce solution projects that involve different Salesforce product offerings such as Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, or any such. Customizations and/or Integrations to ensure the scope and customer expectations are met.
● Engage closely with stakeholders, subject matter experts (SMEs), and IT personnel to fulfill Salesforce implementation tasks according to requirements.
● Manage Salesforce implementation projects or subsets of larger projects.
● Assist with setting Salesforce implementation standards. Maintain documentation, including technical specifications, process flows, and system diagrams.
● Respond to a variety of broad questions and concerns from customer management regarding project requirements, document needs, technical standards, and conditions.
● Communicate the status of requests and determine the feasibility of projects; document findings and actions.
● Represent the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters.
● Lead a team of Salesforce developers, consultants, and quality analysts, and work with the project manager and business analysts
● Work under general direction and independently determine and develop an approach to solutions. ● Create proofs-of-concept to perform quick feasibility studies.
REQUIRED SKILLS:
● Excellent understanding of different business processes
● Demonstrated experience in end-to-end execution of Salesforce consulting and implementation projects.
● Hands-on experience in building Lightning Web Components (LWC), writing Apex code (Triggers, Test class, Asynchronous Apex, etc.), building integrations with third-party systems using point-to-point connections as well via Middleware
● Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex, VF, Aura, etc.)
● Worked on the Deployments (Change sets/ANT, any such tools), having knowledge of branching methodology
● Demonstrated ability to independently analyze and design complex solutions within a tight deadline.
● Strong leadership skills, strong customer service skills, focusing on customer success.
● Strong organizational and planning skills to run projects through various stages
● Upskilled with the latest release features and the ability to learn new Salesforce products and modules quickly
● Strong communication and soft skills
● Good command of the English language
● Knowledge of Software Development Life Cycle and Agile methodology
● Hands-on experience in any niche areas(Commerce Cloud, Conga CLM, CPQ, etc) will be preferred. Hands-on experience designing and deploying Salesforce Agentforce solutions, including configuring AI Agents, Agent Actions, Topics, and integrating with Data Cloud for grounded, context-aware responses across Sales, Service, and Commerce workflows.
● Proficiency in Salesforce Einstein and Generative AI capabilities — including Prompt Builder, Einstein Copilot (now Agentforce), and Model Builder — with the ability to craft effective system and user prompts, evaluate LLM outputs, and implement guardrails for enterprise-grade AI deployments. ● Experience architecting multi-agent and human-in-the-loop workflows on the Salesforce platform, including agent orchestration, fallback handling, escalation to live agents, and governance frameworks aligned with Salesforce's Trusted AI principles
CERTIFICATIONS:
● Salesforce Certified Platform Developer-II (Mandatory)
● Domain Certifications such as Service Cloud, Experience Cloud, Marketing Cloud, CRM Analytics, etc. (Preferred)
EDUCATIONAL QUALIFICATION:
● Graduation (B.E/B.Tech -CSE, ECE, IT)
LOCATION:
Hyderabad/Bengaluru
About ABSYZ
ABSYZ Software Consulting Pvt Ltd is a majority-owned subsidiary of Youngsoft Inc, Michigan. Founded in 2011, ABSYZ became a Platinum Consulting Partner with Salesforce in 2019 and was acquired by Youngsoft Inc. that same year. A niche team of 350+ strong Salesforce, Digital–Mobility, and UI/UX consultants spread across the world for digital transformation requirements. As a Salesforce boutique partner and system integrator, ABSYZ caters to a wide range of solutions from Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Analytics, Integrations, and Custom App Development. A separate mobile application, UI/UX, and the digital team augment these services. A CMMI level 3 company. To know more about ABSYZ, you can visit our website at www.absyz.com
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