Alight Consultants
Website:
alightconsultants.in
Job details:
Company Description
Alight Technologies, a division of Alight Consultants Pvt. Ltd., is a global leader in digital transformation, innovation, and media production. The company specializes in developing next-gen technology solutions, digitization, branding, and design, catering to both public and private sectors across industries. Leveraging agile methodologies, cutting-edge technologies, and a highly experienced team, Alight Technologies delivers customized solutions for operational efficiency and business growth. With a strong commitment to creativity, quality, and turnkey support, Alight Technologies ensures a seamless journey from conceptualization to execution, empowering organizations to excel in the digital era.
Role Description
This is a 2 Yr Contract on-site role for a Technical Document Writer at Mumbai(Colaba) office. The Technical Document Writer will be responsible for creating, reviewing, and editing technical documentation, such as user manuals, guidelines, and system documentation. The role involves translating complex technical concepts into clear and concise content for various audiences, collaborating closely with product developers and stakeholders to gather and organize technical information.
Career Summary
Proactive and detail-focused Technical Documentation Specialist with 3 years of hands-on experience in crafting structured, user-centric content for digital products and enterprise tools. Expertise in converting technical specifications into user-friendly manuals, help content, SOPs, and release documentation. Experienced in working closely with engineering and QA teams to ensure clarity and functional accuracy in all materials. Adept at version control, content lifecycle management, and aligning documentation with brand and style guidelines. Known for handling multiple documentation streams efficiently while maintaining high-quality standards.
Professional Experience
- Created structured technical documentation such as user guides, installation manuals, help
- content, and release notes tailored for end-users and technical stakeholders.
- Interpreted complex technical specifications by collaborating closely with product managers,
- engineers, and QA teams, ensuring accuracy and usability.
- Maintained and updated internal and external documentation repositories, including knowledge
- bases and content management systems, following Agile workflows.
- Ensured documentation consistency and compliance with style guides, version control practices,
- and brand standards across all product lines.
- Conducted peer reviews and self-edits to uphold high-quality standards in grammar, formatting,
- and technical accuracy.
- Coordinated onboarding and training documentation for new tools and systems, supporting
- cross-functional teams and product rollouts.
- Translated aircraft maintenance procedures and technical records into clear, process-driven
- manuals during early aviation industry experience.
- Applied tools such as Confluence, Adobe FrameMaker, RoboHelp, and MadCap Flare to manage
- technical content and streamline publishing workflows.
Technical Skills:
- End-user Documentation & Technical Manuals
- Content Structuring & Storyboarding
- SOPs, Onboarding Guides, FAQs, Admin & Support Docs
- Release Notes, Quick Reference Sheets, Troubleshooting Articles
- Tools: Adobe FrameMaker, MadCap Flare, RoboHelp, Jira, Confluence, GitHub
- Workflow Documentation & QA Review Collaboration
- Basic Understanding of HTML/XML
- Internal Training Content & Knowledgebase Management
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