At Twenty20 Systems, we thrive on delivering innovative, integrated technology solutions that power data-driven decision-making for Retail, E-Commerce, and Franchise-led businesses. We believe great delivery isn't just about timelines, it's about enabling transformation, scaling impact, and building trust at every step.
As our Technical Delivery Manager, you will play a mission-critical role, owning the delivery lifecycle of high-stakes client projects while leading a cross-functional team of engineers, lead architect, and analysts. You will drive execution with precision, build operational muscles, and ensure our product excellence reaches the client’s front line — every single time.
10–12 years of end-to-end technical delivery experience across integration-led, enterprise-grade software services, preferably in high-growth or client-facing consulting environments.
Demonstrated ability to own the technical design, delivery orchestration, and client alignment across multiple mid-to-large-scale integration projects, especially in Retail, CPG, or SaaS product environments.
Deep, hands-on expertise with leading iPaaS platforms, including Workato, Boomi, MuleSoft, TIBCO, or similar, with a strong ability to architect and troubleshoot real-time and batch integrations across APIs, on-prem, and cloud applications. Experience with Informatica is good to have.
Strong working knowledge of API frameworks (REST, SOAP), OAuth, JSON/XML, and data transformation patterns, with the ability to guide teams on integration design, security, error handling, and logging frameworks.
Experience working with cloud-native environments (AWS, Azure, or GCP) and related services for deployment, observability, and scaling integrations.
Scripting and automation capabilities using Python, JavaScript, or platform-native tooling to enhance delivery velocity and reduce manual effort.
Proven success in managing agile cross-functional technical teams (3-6 people), including developers, integration specialists, across India and the US time zones.
Familiarity with DevOps principles, CI/CD pipelines, and infrastructure-as-code practices as they relate to delivery quality and integration environments.
A strong delivery mindset — balancing speed, reliability, and scalability, with proficiency in tools like JIRA, Confluence, Asana, or equivalents to manage sprints, blockers, and throughput.
A confident, collaborative leadership style, able to triage client needs, prioritize technical tradeoffs, and coach teams toward predictable and high-quality delivery.