Click2Cloud Inc.
Website:
click2cloud.com
Job details:
Job Title: Technical Writer – Solutions & Delivery Documentation
Experience: 3+ years
Role Summary: Owns the full written document set for our banking-domain cloud and AI delivery engagements. Takes a one-page brief from a solution / technical architect, interviews developers, delivery leads, and data scientists, and independently produces complete, client-ready documents — writing the technical sections, not just formatting.
Deliverables include Statements of Work (SOW), Business Requirements Documents (BRD, with traceability and acceptance criteria), Azure / cloud execution plans, cloud-services clarifications, technical annexures, reference-architecture write-ups, and data / test-access specifications.
Keeps the document set internally consistent, traceable, and version-controlled, and turns review feedback around quickly to meet bid and milestone deadlines.
Mandatory Skill
• 3+ years authoring technical AND business documents (SOW, BRD, solution / architecture docs) in a software, cloud, or IT-services environment
• Able to learn a solution from a one-pager plus SME conversations and write the technical content independently
• Working knowledge of cloud (Azure preferred) and core AI / data concepts: cloud services, LLM / agentic solutions, ML basics, data integration, security & governance
• Strong requirements writing: numbered requirements, traceability, testable acceptance criteria
• Excellent English across registers (executive summary to detailed technical spec)
• Advanced MS Word; architecture & flow diagramming (Visio / diagrams.net)
• Meticulous version control and cross-document consistency
Good To Have Skills
• Banking / financial-services or fintech domain experience
• Microsoft Azure certifications (AZ-900 / AI-900 / DP-900)
• Presales / bid / proposal writing experience
• Responsible-AI or model-governance familiarity
• Agile delivery; Jira / Confluence
• Ability to read code and understand database schemas
• PowerPoint / Power BI for reference-architecture slides
Education
Bachelor's degree in Engineering, Computer Science, IT, or a related field (Technical Communication / English also acceptable)
Certifications - Not mandatory. Preferred: Microsoft Azure AZ-900, AI-900, or DP-900; AZ-305 an added advantage
Preferred Industry
IT Services / Cloud & AI Consulting; Banking & Financial Services (BFSI) domain exposure preferred
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