Technical Consultant
Tech Mahindra
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- business objectives
- cross-functional
- Java
- Oracle
- SQL
- technical support
About the role
Tech Mahindra
Website:
techmahindra.com
Job details:
Location: Pan India
Roles: Developer/Lead/Architect
Key Responsibilities:
- Customer Onboarding in OTM Platform
- Lead and manage customer onboarding. Clear understanding of platform capabilities & feasibility, and communicating those to customer, after understanding the requirements / expectations.
- Lead Customer onboarding by understanding the solution and impacts to existing domain.
- Ensure smooth transition and integration with existing systems and be the point of contact / liaison for client communications – during the course of onboarding
- Facilitate the onboarding process for new OTM customers, as well as facilitate conversations related to any change requests coming from customers.
- Provide training and support to ensure successful adoption and usage of OTM.
- Business Objects and Interfaces:
- Develop and maintain a deep understanding of OTM business objects and interfaces.
- Design and implement solutions that leverage OTM's capabilities to meet business requirements.
- Technical Expertise
- Utilize SQL Server for data manipulation, reporting, and integration tasks.
- Apply Java development skills to enhance OTM functionality and customize solutions to meet customer requirements as well as internal business objectives
- Use Oracle Data Migration Assistant (DMA) for efficient data migration processes.
- Collaboration and Communication:
- Work closely with cross-functional teams, including business analysts, developers, and project managers.
- Communicate complex technical concepts to non-technical stakeholders.
- Problem-Solving:
- Identify and resolve issues related to OTM migration and integration.
- Provide technical support and troubleshoot problems as they arise.
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