Technical Business Analyst
SkySun
- Location
- Sahibzada Ajit Singh Nagar, Punjab, India
- Job type
- Full-time
Required skills
- acceptance criteria
- communication skills
- CRM
- data models
- end-to-end
- fintech
- HubSpot
- middleware
- Salesforce
- SAP
- Serverless
- ERP
About the role
Website:
skysun.io
Job details:
Key Responsibilities
Business to Technology translation
- Work with business stakeholders to understand goals, constraints, and priorities
- Challenge vague or rapidly changing requirements to uncover the real problem
- Convert business needs into structured, technically aware requirements
System & Workflow Analysis
- Map end-to-end workflows across CRM, middleware, and web applications
- Identify downstream impacts of proposed changes (data, integrations, users)
- Highlight technical trade-offs, risks, and sequencing implications
Delivery Enablement
- Break down work into clear, actionable requirements for engineers
- Define scope boundaries and prevent uncontrolled scope creep
- Support engineers with clarifications, acceptance criteria, and context
Change & Prioritisation Control
- Help leadership understand the technical cost and complexity of changes
- Assist in prioritisation decisions based on effort vs impact
- Maintain alignment between fast-moving business needs and system stability
Requirements
- 4+ years of experience in a Business Analyst, Systems Analyst, or Product Analyst
role
- Experience working closely with engineering teams on software products
- Strong understanding of APIs, integrations, data models, and system workflows
(conceptual, not coding)
- Ability to reason about technical impact without being a developer
- Excellent written and verbal communication skills
- Comfortable working in ambiguous, fast-changing environments
- Experience working with CRM + ERP platforms (Salesforce, HubSpot, SAP etc.)
- Exposure to cloud-based (or serverless) systems
- Experience in operations-heavy domains (field services, logistics, fintech, solar, etc.)
- Experience working with international stakeholders
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