Prodapt
Website:
prodapt.com
Job details:
🚨 We're Hiring | ServiceNow Technical Architect (TSOM) 🚨
🏢 Company: Prodapt
📍 Work Locations: Bangalore | Chennai | Hyderabad | Pune
💼 Experience: 15+ Years (8+ Years in ServiceNow Platform & TSOM)
💻 Employment Type: Full-Time
Are you a seasoned ServiceNow Technical Architect with expertise in Technology Service Operations Management (TSOM)? Join Prodapt and lead enterprise-scale digital transformation initiatives by architecting scalable IT Operations, Observability, and AIOps solutions.
Key Responsibilities
✅ Design end-to-end ServiceNow TSOM architecture aligned with enterprise IT Operations strategy
✅ Architect and implement ITOM Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Observability, and AIOps solutions
✅ Lead enterprise-scale ServiceNow TSOM implementations across hybrid, cloud, and on-prem environments
✅ Integrate ServiceNow with Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch, and other monitoring platforms
✅ Drive CMDB governance, Discovery, Service Mapping, and data quality initiatives
✅ Mentor technical teams and conduct architecture workshops
✅ Design AIOps-driven event correlation, automation, and proactive operations
✅ Support solution architecture, stakeholder engagement, and pre-sales initiatives
Required Skills
✔ 15+ years of IT experience with 8+ years in ServiceNow ITOM/TSOM
✔ Expertise in ITOM Discovery, Service Mapping, Event Management, Operational Intelligence & CMDB
✔ Strong JavaScript and Glide API scripting skills
✔ Experience integrating enterprise monitoring and observability tools
✔ Strong understanding of ITSM, ITOM, Hybrid Cloud, Containers, Microservices & Enterprise Infrastructure
✔ Excellent communication, stakeholder management, and technical leadership skills
Preferred Certifications
🏅 ServiceNow Certified Implementation Specialist – ITOM
🏅 ServiceNow Certified Technical Architect (CTA)
🏅 ITIL v3 / ITIL 4
🏅 AWS / Azure / GCP Certifications
Why Join Prodapt?
🌟 Lead enterprise-scale TSOM transformation programs
🌟 Work with cutting-edge Observability and AIOps technologies
🌟 Drive high-impact digital transformation initiatives
📩 Share your updated resume: hrm@logfixscm.com
📞 Contact: +91 8754190861
Click on Apply to know more.
