Applikon IT Solutions Pvt. Ltd. (A Salesforce Company)
Website:
applikontech.com
Job details:
Salesforce Technical Architect & Practice Delivery Lead
We are seeking a senior, client-facing Salesforce Technical Architect to lead our Salesforce practice, own solution architecture, and manage the successful delivery of multiple client engagements.
Key responsibilities
- Serve as the primary technology and delivery partner for clients, including senior business and technology stakeholders.
- Own end-to-end Salesforce architecture across Sales, Service, Experience and other relevant Salesforce Clouds.
- Provide hands-on technical leadership in Apex, Lightning Web Components, Flow, SOQL, APIs, integrations and Salesforce security.
- Architect Salesforce Data Cloud/Data 360 solutions covering ingestion, data modelling, identity resolution, unified profiles, segmentation, activation and governance.
- Design and implement Agentforce solutions, including agents, topics, instructions, actions, prompts, grounding, RAG, guardrails and human-escalation workflows.
- Manage projects from discovery through deployment: scope, estimates, plans, resources, budgets, risks, quality and stakeholder reporting.
- Lead, mentor and develop architects, developers, consultants and administrators across the practice.
- Establish architecture, coding, DevOps, documentation and release-management standards.
- Lead technical discovery, solution workshops, estimations, proposals, demonstrations and presales activities.
- Manage delivery escalations and ensure strong client satisfaction, team utilisation and project profitability.
- Develop reusable solutions, accelerators and capability-building plans for the Salesforce practice.
Required experience
- 10+ years in enterprise technology, including 8+ years in the Salesforce ecosystem.
- 4+ years as a Salesforce Technical/Solution Architect.
- Proven ownership of large, multi-cloud Salesforce programs and client-facing delivery.
- Strong hands-on Salesforce development, integration, data migration, security and performance expertise.
- Practical implementation experience with Data Cloud/Data 360 and Agentforce.
- Experience managing multiple projects, distributed teams, budgets and delivery commitments.
- Strong executive communication, consulting, negotiation and escalation-management skills.
Preferred credentials
Salesforce Application Architect, System Architect or CTA; Data Cloud Consultant; Agentforce Specialist; Platform Developer II; Integration Architect; PMP, PRINCE2 or Scrum certification.
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