Website:
ikf.co.in
Job details:
Company's Name - I Knowledge Factory
Location - Swargate
Freshers and students looking for internships should apply in tech support !
Company Description
I Knowledge Factory (IKF) is a pioneering digital marketing agency with over two decades of expertise in delivering innovative solutions. Known for its customized strategies and client-centric approach, IKF empowers businesses to achieve scalable success in their respective industries. The company values a diverse team of talented individuals and operates with a strong commitment to insight, action, and integrity. IKF thrives on driving positive societal impact through its clients' success.
Role Description
This is a full-time, on-site role for a Tech Support Intern located in the Pune Division. The Tech Support Intern will assist clients by providing technical support, troubleshooting issues, and ensuring customer satisfaction through effective resolutions. The role involves analyzing technical problems, addressing customer inquiries, and delivering exemplary support to ensure seamless operations.
Qualifications
- Proficiency in Technical Support and Troubleshooting
- Strong Analytical Skills to diagnose and resolve technical issues
- Customer Support experience with a focus on delivering excellent Customer Satisfaction
- Effective communication and problem-solving abilities
- Adaptability to a fast-paced work environment
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, or related fields
- Basic understanding of IT systems, software, and tools is a plus
Click on Apply to know more.