Dreamtime Learning
Website:
dreamtimelearningschool.com
Job details:
🚨 We’re Hiring | Tech Support cum Customer Support Executive (Remote)
Dreamtime Learning Online School is looking for a dynamic and tech-savvy professional to join our growing team and support students, parents, and teachers in delivering a seamless online learning experience.
📍 Work Mode: Remote (Work From Home)
💼 Role: Tech Support cum Customer Support Executive
💰 Salary: Up to ₹3 LPA (Including PF)
💵 Take Home: Approx. ₹21,200/month
🔹
Key Responsibilities✅ Provide technical support during online classes (LMS, Zoom, Google Meet)
✅ Assist with login, connectivity, audio/video & platform issues
✅ Handle parent & student queries via calls, email, and chat
✅ Ensure smooth student onboarding and learning access
✅ Coordinate with academic, admissions & tech teams
✅ Maintain CRM records and resolve support tickets efficiently
✅ Identify opportunities for upselling school programs, add-on courses, and services based on student needs
✅ Support retention and parent engagement through proactive communication
🔹
Requirements✔ Laptop with stable high-speed internet (Mandatory)
✔ Fluent communication in English & Hindi
✔ Basic technical troubleshooting knowledge
✔ Strong customer handling, communication & persuasion skills
✔ Ability to explain programs confidently and support upselling conversations
✔ Experience in EdTech/Customer Support preferred
🌟 Join us in building the future of online schooling and creating meaningful learning experiences for students across India.
📩 Interested candidates can share their CV at:
- talent@dreamtimelearning.com
Click on Apply to know more.