UK International Voice & Chat Support Executive

Tech Mahindra is excited to bring you two fantastic customer support roles aimed at delivering exceptional service to international customers through voice and chat. As a member of our team, you will resolve customer queries and ensure satisfaction while working in a vibrant and supportive environment. International UK Voice Process: Manage inbound and outbound calls for international customers. Efficiently resolve customer queries and ensure first-call resolution. Communicate with customers clearly and professionally. Work comfortably in rotational night shifts (5 days a week, 2 rotational offs). International UK Chat Process: Respond to customer inquiries via chat with clarity and grammatical accuracy. Maintain service quality with timely responses. Handle multiple chat conversations simultaneously. Flexibility to work in UK rotational shifts (5 days a week, 2 rotational offs).

Tech Mahindra