About the role
Reply to customer questions through chat quickly and clearly.
Give correct information about products and services.
Solve customer problems or send them to the right team.
Keep a record of chats and customer details.
Follow company rules and use polite language.
Manage many chats at the same time.
Update customer details in the system when needed.
Make sure customers are happy with the help they get.
About the company
Tech Mahindra is a multinational technology company based in India. It is a part of the Mahindra Group and specializes in providing IT services and solutions to clients across various industries. The company offers a wide range of services including consulting, digital transformation, network services, software development, and business process outsourcing.
