Product Success Manager (Hub) Tactical - Fort Bragg, NC

Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located in over a dozen different countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world.

We are seeking a dedicated Product Success Manager for a one-year contract to support our expanding tactical work with Special Operations entities at Fort Bragg, North Carolina. This role will focus on ensuring the successful adoption and optimization of Teamworks Hub—our comprehensive operations platform—within Special Operations military environments. The position requires a unique blend of military cultural understanding and product expertise to drive meaningful outcomes for our nation's elite warfighters, with on-site presence at Fort Bragg, North Carolina, 1-2 days per week.

This is an exciting opportunity to help shape the future of tactical operations management in one of the fastest-growing companies in sports tech while serving those who serve our country.

Game Plan - How You'll Drive Impact

• Champion tactical implementations by owning the onboarding and adoption process for Hub at Special Operations Command entities, ensuring seamless integration with existing military workflows and protocols, as directed by the government customers.
• Build trusted partnerships with military stakeholders by demonstrating deep understanding of Special Operations culture, terminology, and operational tempo, for the purpose of tailoring their instances of Hub.
• Drive measurable outcomes by monitoring engagement metrics, analyzing usage patterns, and providing timely recommendations that enhance force readiness and preserve human performance capabilities.
• Execute specialized training programs tailored to military audiences, focusing on how Hub's capabilities directly support mission readiness, force preservation, and family support initiatives.
• Provide on-site expertise at Fort Bragg facilities approximately 1-2 days per week, making real-time decisions and adjustments to maximize product value within secure military environments.
• Collaborate cross-functionally with internal teams to translate military feedback into product insights, ensuring Hub continues to evolve to meet the unique demands of Special Operations customers.
• Support operational continuity by maintaining flexible scheduling around federal holidays, training cycles, and deployment schedules, while ensuring consistent customer success coverage.
  
  

Player Profile - What You Bring To The Team

• Military cultural fluency with direct military experience or deep understanding of Special Operations culture, terminology, and operational challenges gained through military family connections or professional exposure.
• Human performance expertise with knowledge of force preservation concepts, physical standards, and the unique readiness challenges facing military families, such as geographic relocations and training cycles.
• Independent decision-making capability with proven ability to operate autonomously in high-stakes environments, making real-time adjustments without constant oversight.
• Security environment awareness with understanding of compound protocols, escort requirements, and the discretion needed when working within classified environments (security clearance not required).
• Strong interpersonal skills balanced with professional boundaries—sociable enough to build rapport with military personnel, while maintaining appropriate communication levels and focus on mission objectives.
• Security clearance eligibility with ability to pass a background check and successfully obtain and maintain a Common Access Card (CAC) and other valid and required forms of government identification.
  
  

The Ideal Recruit - Skills & Experience

• Military operations background with experience working within or alongside Special Operations units, understanding of military abbreviations (e.g., PCS, TDY, ETA, etc.).
• Product success or customer education experience with a track record of successfully onboarding and training users on interactive software platforms, particularly in mission-critical environments.
• Geographic flexibility within a two-hour radius, the ability to commute to Fort Bragg approximately twice each week, and adaptability to hybrid work arrangements that balance on-site presence with virtual collaboration.
• Hub platform familiarity or experience with similar athlete management systems, operations software, or military-specific technology platforms (preferred, but not required).
• Results-driven mindset with demonstrated ability to work efficiently under pressure, maintain accuracy in high-stakes situations, and adapt to changing operational requirements.
  
  

Champion Mindset - Traits For Success

• Takes initiative and creates momentum without waiting for direction.
• Thrives under pressure and stays focused on results.
• Embraces innovation and solves complex problems with strategic thinking.
• Communicates clearly, builds trust quickly, and leads with enthusiasm.
• Adapts easily in fast-changing environments and welcomes calculated risks.
• Holds self and others accountable to high standards.
• Constantly seeks improvement and embraces change as opportunity.
• Aligned with our core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.
  
  

Contract Terms: This is a one-year contract position (1,880 hours annually) with potential opportunities for extension or transition to other roles within Teamworks based on business needs and performance. Passing a background check and successfully obtaining and maintaining a Common Access Card (CAC) and other valid and required forms of government identification are required for employment.

Work Arrangement: Hybrid role requiring on-site presence at Fort Bragg 1-2 days per week, with the remainder of work conducted virtually in the Teamworks remote-first environment.

Location Requirements: Candidates must be located within a two-hour commute of Fort Bragg, NC, to accommodate on-site responsibilities.

The Perks Of Playing For Teamworks

At Teamworks, you’re not just joining a company—you’re joining a team that’s shaping the future of sports. We believe that success starts with investing in our people, and here’s how we support and reward every teammate:

• Play to Win: Grow your career as we grow. Shape the future of sports technology while building a career that scales with your ambition.
• Winning Culture: Join a global team of high achievers, innovators, and problem solvers who value teamwork and humility.
• Competitive Compensation: Earn a competitive salary, performance-based incentives, and equity so you share in our success.
• Comprehensive Benefits: Access region-specific benefits designed to support your well-being, including health coverage, life and disability insurance, retirement plans, unlimited paid time off, flexible and remote work options, catered lunches (where applicable), and more.
• Investing in Your Growth: Receive stipends for learning and development, home office equipment, and company gear to set you up for success—no matter where you are in the world.
  
  

Compensation Philosophy

For this role, the salary range is $75,000-90,000, with your final offer determined by your experience, skills, and interview performance. Every Teamworks teammate is an owner, with equity aligning your success with ours.

We’ve built our compensation framework to attract, retain, and reward top performers. We believe in pay for performance, ensuring that your growth and impact are reflected in your rewards. As Teamworks grows, so do your opportunities—whether that’s through advancing your career, contributing to game-changing innovations, or building long-term financial security.

We continuously review and refine our compensation practices to ensure fairness and alignment with both company goals and individual aspirations. We encourage open discussions about career growth and compensation, and your hiring manager is always available to answer your questions.

At Teamworks, we’re committed to supporting you in and out of the game—empowering you to do your best work while enjoying meaningful rewards.

Inside Our Locker Room

Teamworks is the leading operating system for elite sports, empowering organizations worldwide to optimize performance, streamline operations, and unlock athlete potential. Founded in 2006, we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle.

Our Solutions Span Four Key Categories

• Personnel: Manage the complete roster lifecycle, from recruiting and NIL management to financial operations.
• Performance: Optimize athlete health and training with advanced tools for nutrition, strength & conditioning, and holistic performance tracking.
• Operations: Streamline logistics, communication, compliance, and inventory management to keep teams running efficiently.
• Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports.
  
  

At Teamworks, we’re driven by innovation and a passion for sports. We serve more than 6,500 sports organizations globally, helping teams achieve excellence on and off the field. Join us and be part of the future of sports technology.

Our offices are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

What To Expect When Interviewing At Teamworks

Our interview process is designed to be transparent, engaging, and reflective of our team culture. You can expect authentic conversations, clear steps, and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you.

Learn more about our process here.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com.

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.

The Pay Range For This Role Is

75,000 - 90,000 USD per year(Fort Bragg, NC (Hybrid))

Teamworks, the Operating System for Sports, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located in over a dozen different countries, Teamworks' software solutions drive the operations of the most recognizable sports properties in the world.