Website:
yes.bank.in
Job details:
Business Unit - Risk Management
Sub Business Unit - Fraud Prevention and Investigations Unit
Grade/ Level - G6
Job Title - Team Member Investigation
Location - Yes Bank House
Responsibilities -
- Conduct end-to-end investigations of reported frauds, suspicious transactions, or internal misconduct
- Gather evidence, interview witnesses/suspects, and analyze transaction data
- Prepare detailed investigation reports with findings, conclusions, and recommendations
Policies, Processes & Procedures –
- Ensure investigations comply with RBI guidelines, internal policies, and legal standards.
- Support disciplinary actions and legal proceedings with documented findings
- Maintain confidentiality and integrity of sensitive case information.
- Maintain a central database of investigation cases and outcomes
- Prepare MIS reports and dashboards for senior management and audit teams.
- Track investigation timelines and ensure closure within defined SLAs.
- Identify control gaps and recommend preventive measures to reduce future fraud risk
- Collaborate with risk and compliance teams to strengthen internal controls.
- Investigation reports with actionable insights.
- Case closure within defined timelines.
- MIS reports and dashboards for management.
- Recommendations for process improvements and control enhancements.
- Support for disciplinary and legal actions.
People Management
- Liaise with compliance, legal, operations, and branch teams for case resolution and process improvements
- Coordinate with external vendors and law enforcement agencies for investigation support
KPIs –
Internal Investigation: ≥ 90% of investigation cases to be closed within 30 days 2. External Investigation: ≥80% of investigation cases to be closed within 60 days and 100% of cases within 80 days. 3. RFA / Corporate cases: ≥ 95% of Investigation cases to be closed in 120 Days and 100% of cases within 150 Days 4. Non-Delinquent CFR match cases < 3Cr: ≥ 95% of Investigation cases to be closed in 15 Days.
≥ 95% reports approved on first review 2. 100% of cases with complete documentation (KYC & other Docs, Evidence exhibits, SCN, Reasoned order etc) in defined repository"
≥ 95% of Actionable (case wise) / committee actions / Recommendations to be created within 3 working days post FIC classification 2. ≥ 90% of actionable (case wise)/ committee actions / Recommendations to be closed within 30 working days post FIC classification 3. ≥85% of Police complaints to be filed by business team within 30 days of assignment and balance within 60 days post FIC classification. "
Minimum 06 Process Improvement Suggestions Submitted 2. Minimum 02 Number of process changes implemented by concerned unit"
Education –
Essential: Preferred: Knowledge of RBI guidelines, AML norms, and digital banking fraud trends. Graduate/Postgraduate in Finance, Risk, or related field
Experience – Essential: 8–10 years of total experience in banking, financial services, or risk management
Preferred: Graduate/Post-Graduate/Master’s degree: Master’s degree or professional certifications (e.g., CFE – Certified Fraud Examiner, CAMS – Anti-Money Laundering Specialist
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