BROCUS IT SOLUTIONS PVT LTD
Website:
brocussolutions.com
Job details:
Job Description: Sales Team Leader – International BPO (Inbound Sales)
We are looking for a highly motivated and result-oriented Sales Team Leader to join our International BPO – Inbound Sales Process. The ideal candidate should have strong experience in team handling, sales performance management, and achieving targets in a fast-paced environment.
Key Responsibilities:
- Lead, coach, and manage a team of 15–20 Sales Agents.
- Drive team performance and maximize conversion rates on inbound and outbound calls.
- Develop effective sales strategies for objection handling and deal closures.
- Monitor KPIs and take corrective actions to improve performance.
- Analyze sales data and trends to identify improvement opportunities.
- Prepare and maintain daily and monthly performance reports.
- Ensure adherence to SLAs, quality standards, and process requirements.
- Collaborate with Operations and QA teams to achieve business goals.
- Motivate and guide the team to consistently achieve and exceed sales targets.
Required Skills & Qualifications:
- Minimum 1 year of experience as a Team Leader in an International BPO Sales Process.
- Proven experience in team handling, sales, objection handling, and closing techniques.
- Excellent communication and interpersonal skills.
- Strong knowledge of CRM tools and sales reporting.
- Analytical, detail-oriented, and logical thinking abilities.
- Ability to coach, motivate, and manage a high-performing team in a target-driven environment.
- Strong leadership and problem-solving skills.
Perks & Benefits:
- Attractive Performance-Based Incentives
- Incentives
- Complimentary Multi-Cuisine Dinner Facility
- Insurance Benefits
- Attendance Bonus
- 5 Working Days
- US Shift Opportunity
🕛 Shift Timing: 12:00 PM to 7:00 PM
📍 Location: Sanpada, Navi Mumbai
Take the first step towards an exciting career in Sales Leadership and grow with us! 💼✨
📞 Contact HR Lily: 8450924089 | 8828375495
Click on Apply to know more.
