Guidance Plus Private Limited
Website:
guidanceplus.in
Job details:
Company Description Guidance Plus Private Limited is a leading study abroad consultancy in Kochi, Calicut and across Kerala, with more than a decade of experience supporting students who wish to pursue international education. The organization provides end-to-end guidance for study opportunities in countries such as the United States, the United Kingdom, France, Germany, Ireland, New Zealand, Canada, and Australia. Guidance Plus offers personalized counseling, application support, and visa guidance to help students navigate complex admission processes with confidence. The team is committed to ethical practices, transparent information, and student-centric services that focus on long-term academic and career success.
Role Description The Team Leader – Study Abroad (Calicut) role is a full-time, on-site position based in Calicut. This role is responsible for leading and supervising a team of study abroad counselors, ensuring high-quality guidance and support for students exploring international education options. Day-to-day tasks include monitoring team performance, setting targets, allocating workloads, and providing coaching to maintain service standards. The Team Leader will oversee student counseling sessions, review application processes for global universities, and coordinate with external partners and institutions as needed. The role also involves handling escalated queries, preparing periodic reports for management, organizing information sessions, and contributing to process improvements to enhance the overall student experience.
Qualifications
- Strong leadership and team management skills, with experience supervising or mentoring staff in a sales, counseling, or customer-facing environment.
- Excellent communication and interpersonal skills, including the ability to build trust with students, families, and institutional partners.
- Proven counseling or advisory skills related to education, study abroad, or career guidance, with a student-centric approach.
- Solid organizational and time-management abilities to handle multiple cases, timelines, and team priorities effectively.
- Analytical and problem-solving skills to address complex admission and visa-related queries and improve team performance.
- Good understanding of international education systems and admission processes in countries such as the US, UK, Europe, Canada, Australia, and New Zealand.
- Comfort with basic computer applications, CRM tools, and documentation required for managing student records and reporting.
- Bachelor’s degree in any discipline; a background in education, counseling, business, or related fields is an advantage.
- Prior experience in study abroad consulting, education counseling, or similar domains is highly preferred.
- Ability to work on-site in Kochi and occasionally travel within Kerala if required.
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