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Team Leader - Reservations

Location

Mumbai Metropolitan Region

JobType

full-time

About the job

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About the role

Hyatt

Website: hyatt.com
Job details:
Organization- Grand Hyatt Mumbai

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Associate / TL in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must. Click on Apply to know more.

Skills

customer service
interpersonal skills
inventory control