RupeeQ
Website:
rupeeq.com
Job details:
Company Description Rupeeq, the brand of Intuino Business Consulting India Pvt Ltd, is an online finance marketplace established in November 2020 that connects consumers with tailored financial solutions and supports financial institutions through automation and efficiency. The platform enables individuals and businesses to access a wide range of loan products, including personal and business loans, in a seamless and convenient way. Rupeeq’s mission is to meet customers’ financial needs and help them succeed financially by providing accessible, instant solutions anytime, anywhere. The company focuses on delivering a “wow” experience, building long-term, trust-based relationships, and serving as a reliable partner for both small and large financial requirements. Rupeeq emphasizes personalized service and informed financial decision-making as core elements of its value proposition.
Role Description This is a full-time, on-site role for a Team Leader – Personal Loan and Overdraft, based in Ghaziabad. The Team Leader will oversee a group of loan advisors, drive daily sales activities for personal loan and overdraft products, and ensure achievement of individual and team targets. Responsibilities include managing lead allocation, monitoring conversion rates, guiding team members on documentation and eligibility, and ensuring adherence to company policies and compliance standards. The role involves coordinating with banking and NBFC partners, resolving customer queries, and ensuring a smooth end-to-end loan processing experience. The Team Leader will also provide performance feedback, conduct basic training and coaching sessions, and contribute to process improvements that enhance customer satisfaction and operational efficiency.
Qualifications
- Candidates should possess strong sales, business development, and target-driven skills within personal loans, consumer finance, or unsecured lending.
- Candidates should possess team leadership, people management, and mentoring skills, including the ability to motivate and guide a small to mid-sized sales team.
- Candidates should possess customer relationship management and communication skills, with a focus on clear, respectful, and solution-oriented interactions.
- Candidates should possess basic financial analysis and documentation review skills related to loan eligibility, KYC, income assessment, and risk indicators.
- Candidates should possess organizational and reporting skills, including daily tracking of leads, conversions, and key performance metrics.
- Previous experience in personal loans, overdraft facilities, or retail lending with banks, NBFCs, or financial marketplaces is highly beneficial.
- A graduate degree in any discipline (commerce, finance, business, or related field preferred) and proficiency with common office and CRM tools are desirable.
- Ability to work on-site in Ghaziabad, adapt to a fast-paced environment, and uphold ethical, compliant, and customer-centric practices is required.
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