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Company Description Curis RCM LLP specializes in Revenue Cycle Management (RCM) for healthcare systems in the United States and globally, helping organizations track patient revenue from initial appointment through final payment. The company primarily supports a major healthcare provider based in Texas, USA, delivering end-to-end RCM solutions that improve financial performance and operational efficiency. Curis RCM LLP focuses on accurate billing, claims processing, and denial resolution to maximize reimbursements and reduce revenue leakage. The organization offers opportunities to work on international processes and build expertise in U.S. healthcare operations and customer support.
Role Description The Team Leader Denials Management role is a full-time, on-site position based in Chennai. The team leader will oversee denial management activities, including monitoring claim denials, guiding the team on appropriate follow-up actions, and ensuring timely resolution to improve collections. Responsibilities include reviewing denial trends, analyzing root causes, coordinating with internal stakeholders, and implementing process improvements to reduce future denials. The role involves supervising and coaching team members, managing performance metrics, preparing reports for management, and ensuring adherence to payer guidelines and organizational policies. The team leader will also collaborate with customer support executives handling international voice and non-voice processes related to billing and claims.
Qualifications
- Strong understanding of U.S. healthcare revenue cycle management, including billing, claims processing, and denials resolution.
- Experience leading or supervising teams in RCM, healthcare operations, or related domains, with ability to manage performance and workflows.
- Excellent analytical and problem-solving skills, with proficiency in identifying denial trends and implementing corrective actions.
- Effective communication skills for interacting with internal teams and international stakeholders in both voice and non-voice processes.
- Proficiency in using RCM or healthcare billing software and basic office productivity tools (e.g., spreadsheets, reporting tools).
- Strong organizational skills, attention to detail, and ability to work in a fast-paced, process-driven environment.
- Bachelor’s degree in any discipline; education in healthcare administration, finance, or business is an advantage.
- Prior experience in U.S. healthcare denials management or medical billing is preferred.
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