Kreon Finnancial Services Limited
Website:
kreon.in
Job details:
Job description:
Roles & Responsibilities:
- Manage and supervise a team of collection agents
- Monitor daily calling activities and ensure target achievement
- Prepare and maintain MIS reports using Excel
- Track performance metrics (PTP, recovery, contact rate, etc.)
- Handle escalations and support agents in complex cases
- Conduct team briefings, training, and performance reviews
- Ensure adherence to compliance and process guidelines
Required Skills:
- Advanced Excel skills (Pivot, VLOOKUP, data handling)
- Strong leadership and team management ability
- Analytical and reporting skills
- Good communication and problem-solving skills
If anyone interested please call: 9754100017
Click on Apply to know more.