WNS
Website:
wns.com
Job details:
We’re Hiring | Team Leader – Airline Ticketing ✈️
Greetings from WNS!!
Are you passionate about the travel industry and ready to take your career to new heights? If you have strong expertise in airline ticketing and the ability to lead a team with confidence, we’d love to connect with you!
We are looking for an experienced and energetic Team Leader – Airline Ticketing to join our growing team and drive operational excellence in a fast-paced travel environment.
✈️ Key Responsibilities:
✔ Establish and maintain regular feedback mechanisms, including weekly 1:1 meetings and team discussions, to review performance, identify areas for development, and provide coaching opportunities.
✔ Provide real-time performance management through consistent monitoring, including call reviews, to uphold quality standards.
✔ Actively participate in and contribute to team meetings, fostering an environment of open communication and collaboration.
✔ Train, mentor, and motivate team members for high performance
✔ Coordinate with airlines and internal teams for quick issue resolution
🎯 What We’re Looking For:
✅ Minimum 5+ years of experience in Airline Ticketing / Travel Operations
✅ Hands-on experience with Amadeus / Galileo / Sabre
✅ Strong knowledge of fare rules, ticketing processes & itinerary management.
✅ Leadership skills with the ability to manage and inspire teams.
✅ Excellent communication and problem-solving abilities
📩 Interested candidates can apply now or share their profiles at anurag.deshpande@wns.com
Tag someone who would be a perfect fit! 🚀
Click on Apply to know more.