Website:
isupportio.com
Job details:
Company info :
Supportio delivers integrated business support solutions tailored for startups and growing enterprises. Our services enhance operational efficiency, scalability, and customer satisfaction, empowering businesses to navigate growth challenges seamlessly.
Website : http://www.isupportio.com
We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services.
Roles & Responsibilities :
- Lead a team of inbound and outbound sales agents focused on the US market.
- Monitor team performance, set daily goals, and ensure KPIs are met.
- Train, coach, and mentor sales representatives on product knowledge, soft skills, and sales techniques.
- Handle escalations and assist with complex customer queries or negotiations.
- Track and report team performance metrics such as conversion rates, call quality, and revenue.
- Ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols.
- Motivate the team to achieve individual and group targets through incentives and recognition.
Budget : Upto :5.50 LPA
Working days : Monday to Friday
Shift : Night Shift (8:00 PM – 5:00 AM )
Interested candidates kindly share your updated resume.
Email id: hr@isupportion.com
contact no: 8369587029
Click on Apply to know more.