About the role
We're seeking a Solutions Engineer who's proactive, resourceful, and passionate about unblocking customers at every turn. In this role, you'll be a key player in both our Sales and Customer Success teams, helping customers transform early excitement into fully realized solutions. Relying on your technical expertise, you'll facilitate in-depth conversations with developers and decision-makers. Beyond closing the deal, you'll ensure smooth solution design and integration—collaborating with customers on technical implementation, customization, and troubleshooting.
Your goal is not just to resolve issues but also work to prevent them altogether. If you thrive on tackling complex technical challenges, love to empower customers to ship faster, and want to shape the developer experience at an AI-driven startup, we'd love to chat.
You'll need a solid engineering background, a customer-centric mindset, and a knack for balancing rapid responses with precise execution. Essentially, you'll be "debugging the future"—Tavus supports top startups and enterprise companies alike, and you'll be part of their journey every step of the way.
About the company
At Tavus, we're building the human layer of AI. Our mission is to make human-AI interaction as natural as face-to-face interaction, enabling the human touch where it has been previously unscalable. We achieve this through pioneering research in multi-modal AI models for human perception and understanding, combined with state-of-the-art human avatar rendering and communication models. Our models power everything from text-to-video AI avatars to real-time conversational video experiences across industries like healthcare, recruiting, sales, education, and more. By enabling AI to see, hear, and communicate with human-like authenticity, we're creating the foundation for the next generation of AI employees, assistants, and companions.
We're a Series A company backed by top investors, including Sequoia, Y Combinator, and Scale VC. Join us in driving the future of human-AI interaction. Check it out for yourself 😎
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