Senior Manager-Regional Sales- TMA (Gujarat)

The position will be responsible to increase the new car retails through exchange , improvise the re sale value of TML products & drive pre owned cars business in order to ensure profitability of channel partners , generate revenue for TML & build strong brand value in pre-owned car market Within overall strategic framework of TML PVBU. Job Responsibility 1. Exchange Business Monitor and analyse evaluations productwise for exchange. Drive Retail of New Cars through Exchange conversions Plan and execute exchange activities in co-ordination with sales team. Conduct deal fail analysis and drive improvement in the conversion ratio for evaluations Execute win-back strategy. 2. TATA Motors Assured (Certified) Cars & Resale Value Management: Plan & execute resale volumes for TATA motors assured Monitor Refurbishment as per Evaluation and Certification of Cars for Warranty. Assist Price Grid Development of new Gen Products Execute & implement various initiatives along with relevant stakeholders to enhance resale value (RV) of TML products. Resolution of customer complaints. Capture consumer and market insights on pre-owned car business and communication to relevant stakeholders 3. Used Car Sales: Plan & execute resale volumes for All Brand Cars Implement Digital Strategy and initiatives to promote digital sales Ensure Proper Inventory management as per norms to drive increase in dealer profitability Timely Evaluation of Media Allocated cars for liquidation at best prices 4. Accessories Business: Drive Offtake and Retail volumes of Accessories Business as per monthly plans Monitor and analyse model/product wise Sales for improving per car penetration Driving Sales orders from dealers as per monthly schemes and plans Handling customer complaints and redressal through warehouse 5. Business Capability & Process Enablement for TMA & Accessories Business: Drive enhancement of TMA business network through TMA outlets and broker network Driving Dealer Manpower recruitment as per business requirements Business Reviews and Training/certification of dealerships as per business requirement Monthly capturing of competition and market information to support business strategy Proper Explanation of monthly schemes to dealer manpower Ensure Exchange/TMA and Accessories Business policies are implemented at dealers Verification of Exchange Claims as per policy Ensure compliance of CRM business process

Part of the USD 165 billion Tata group, Tata Motors Limited (BSE: 500570 and 570001; NSE: TATAMOTORS and TATAMTRDVR), a USD 44 billion organization, is a leading global automobile manufacturer of cars, utility vehicles, pick-ups, trucks, and buses, offering an extensive range of integrated, smart, and e-mobility solutions. With 'Connecting Aspirations' at the core of its brand promise, Tata Motors is India's market leader in commercial vehicles and ranks among the top three in the passenger vehicles market. Tata Motors strives to bring new products that captivate the imagination of GenNext customers, fuelled by state-of-the-art design and R&D centres located in India, the UK, the US, Italy, and South Korea. By focusing on engineering and tech- enabled automotive solutions catering to the future of mobility, the company's innovation efforts are focused on developing pioneering technologies that are both sustainable and suited to the evolving market and customer aspirations. The company is pioneering India's Electric Vehicle (EV) transition and driving the shift towards sustainable mobility solutions by developing a tailored product strategy, leveraging the synergy between Group companies and playing an active role in liaising with the Government of India in developing the policy framework. With operations in India, UK, South Korea, Thailand and Indonesia, Tata Motors markets its vehicles in Africa, the Middle East, Latin America, Southeast Asia, and the SAARC countries. As of March 31, 2024, Tata Motors' operations include 90 consolidated subsidiaries, two joint operations, five joint ventures, and numerous equity-accounted associates, including their subsidiaries, over which the company exercises significant influence.