- Salary
- $31k - $35k
- Location
- Wilmington, Delaware, United States
- Job type
- Part-time
About the role
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<div><strong>Benefits:</strong></div>
<ul>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training & development</li>
</ul>
</div>
<div class="trix-content">
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<strong>ROLE DESCRIPTION:<br></strong>Tara McDonald State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic bilingual individual to join our team as a receptionist/customer care support.<br><br>Our ideal candidate is highly organized, detail-oriented, fluent in Spanish, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.</div><div> </div><div>
<strong>RESPONSIBILITIES:</strong> </div><ul>
<li>Greet customers warmly in person and over the phone, directing them to the appropriate team members.</li>
<li>Manage appointment scheduling and office communications.</li>
<li>Assist in handling incoming inquiries and maintaining customer records.</li>
<li>Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.</li>
<li>Provide excellent customer service and follow up on customers needs.</li>
<li>Support the team with various administrative tasks and projects.</li>
<li>Bilingual Spanish preferred</li>
</ul><div>
<strong>QUALIFICATIONS:</strong> </div><ul>
<li>Previous experience in a receptionist or customer service role.</li>
<li>Communication and interpersonal skills.</li>
<li>Organizational and multitasking abilities.</li>
<li>Comfortable with engaging in sales conversations.</li>
<li>Basic computer skills, including Microsoft Office and CRM systems.</li>
</ul>
</div>
About Vonnie McDonald State Farm
Sells insurance products and provides financial planning services.
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