Associate, Wholesale, FTW (New York City, NY, US)

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

 

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title: Account Associate - North America Wholesale / New York, NY

Primary Purpose: The Account Associate is responsible for supporting the Sales Director with wholesale account management. The ideal candidate will quickly gain a good understanding of the business needs and be relied upon to drive sales/shipment within their account portfolio and maintain an optimal relationship with their buying partners. The Account Associate is organized, has strong attention to detail and takes initiative. This individual should have strong analytical acumen. They will be relied upon to build relationships internally and externally.

The successful individual will leverage their proficiency as an Account Associate to... 

Drive the business: 

• Manage full-price department store accounts, plus specialty and military.
• Establish strong relationships with external buying teams through exceptional communication.
• Support the achievement of sales goals, with a proactive approach in making recommendations, identifying in-season opportunities, and analyzing/reacting to sales data and product performance. 
• Responsible for all market week planning and logistics, including appointment scheduling, product information and updated account summaries.
• Lead showroom presentations and partner with buyers to create compelling product assortments. 
• Effectively communicate business strategies both internally/externally. Liaising with cross-functional partners to implement these strategies.
• Partner with marketing to communicate seasonal brand messaging to accounts.  
• Strong knowledge of marketplace trends and competitor activities. 

 

Customer Service/Operations:

• Ownership of all day-to-day coordination, operational follow up and account communication.
• Responsible for order management execution, monitoring, and tracking results. 
• Align orders with allocations and confirm accuracy and timely receipt. 
• Work closely with customer service team to communicate any extensions, shipping, or pricing issues with accounts. 
• Actively manage account’s OTB, identifying opportunities/risks. 
• Regularly monitor and ensure accuracy and proper visibility of online assortments.
• Manage weekly ATS file and distribution.
• Sample coordination.  

 

The accomplished individual will possess...

• Account Management/planning background.
• Excellent communication and presentation skills.
• Proficiency in Microsoft programs to include Word, PowerPoint, and Outlook.
• Advanced excel skills including formulas, v-look up/pivot tables. 
• Basic understanding of retail math, including open to buy. 
• Detail orientated with superior organizational skills and ability to multi-task. 
• Ability to take initiative to complete tasks quickly and efficiently. 
• Attitude of accountability and self-motivation.  

An outstanding professional will have... 

• 2+ years of buying or account management and/or relevant experience; an equivalent combination of education and experience will be considered 
• Global and/or luxury brand experience a plus.

 

Our Competencies for All Employees

 

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

 

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

 

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. 

 

Americans with Disabilities Act (ADA)

                                                                                                                                       

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com                                    

Visit Coach at www.coach.com. #LI-HYBRID #LI-SG1

 

Work Setup: Hybrid

 

BASE PAY RANGE $75,000.00 TO $85,000.00 Annually
*Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Tapestry, Inc. designs and markets clothes and accessories. The Company offers handbags, leather goods, footwear, fragrance, jewelry, outer wear, ready-to-wear, scarves, sunwear, travel accessories, and watches. Tapestry serves customers worldwide.