Graduate Technical Consultant (London)

As a Graduate Technical Consultant, you will play a crucial role in assisting our clients in maximising the potential of their email marketing efforts, leveraging your technical expertise and problem-solving skills to deliver outstanding results. Day-to-day, this looks like: Providing technical guidance and support to clients, understanding their business objectives and email marketing requirements. Collaborating with clients and internal teams to gather project requirements, ensuring a clear understanding of objectives, timelines, and deliverables. Implementing and configuring email marketing platforms, such as Adobe Campaign, to meet client requirements and optimise campaign performance. Troubleshooting technical issues related to email marketing platforms, HTML/CSS coding, email deliverability, and responsive design, providing timely resolution. Conducting testing and quality assurance checks on email campaigns to ensure optimal functionality, compatibility, and adherence to best practices. Assisting clients with the integration of email marketing platforms with their existing systems, such as CRM or e-commerce platforms. Developing and delivering client training sessions and workshops, educating them on email marketing best practices, platform usage, and optimisation techniques. Staying up to date with industry trends, emerging technologies, and email marketing best practices, proactively sharing knowledge and insights with the team. Collaborating with the account management and sales teams to support business development activities, including conducting product demonstrations and providing technical expertise during sales pitches.

We value diversity in identity, experience, and thought, and actively create a culture of inclusivity across our company and the work we do with clients, partners and suppliers. We aim to maintain a positive workplace environment and encourage our employees to bring their best and most authentic selves to work every day.