Sakshi Chem Sciences Pvt. Ltd.
Website:
sakshichemsciences.com
Job details:
Company Description Sakshi Chem Sciences Pvt. Ltd., founded in 2004, is a leading construction chemicals company serving the building and infrastructure sectors. The company focuses on research and development to deliver high-performance products tailored to diverse construction needs. Its portfolio ranges from concrete admixtures to advanced waterproofing solutions designed to improve durability, sustainability, and efficiency. With a strong commitment to quality and customer satisfaction, Sakshi Chem Sciences is a trusted partner for construction professionals. The company contributes to resilient, long-lasting infrastructure projects across India and beyond.
Role Description The Tamil Sales Telecaller will handle outbound and inbound calls to promote construction chemical products and support the sales team. In this full-time, on-site role based in the Greater Nagpur Area, the telecaller will explain product features and benefits in Tamil and English, respond to customer inquiries, and follow up on leads shared by the sales and marketing teams. The role includes maintaining call records, updating customer information in the CRM, and scheduling meetings or site visits for field sales representatives. The telecaller will collaborate with colleagues to achieve individual and team sales targets, provide feedback from customers to improve service, and support basic order coordination. The role also involves adhering to call quality standards, maintaining professionalism, and representing the company positively in every interaction.
Qualifications
- Strong communication skills in Tamil and English, with clear telephone etiquette and active listening abilities.
- Sales and customer engagement skills, including lead follow-up, persuasion, and basic negotiation.
- Ability to maintain accurate records, use basic computer applications, and work with CRM or calling software.
- Knowledge or interest in construction materials or chemicals is an advantage, with willingness to learn product details.
- Minimum high school or equivalent education; a diploma or degree in business, marketing, or a related field is preferred.
- Comfortable working on-site in the Greater Nagpur Area, with a consistent full-time schedule and target-oriented mindset.
- Prior experience in telecalling, inside sales, or customer support is beneficial but not mandatory.
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