IT Technician

Lynxedge Solutions is growing, and we are searching for an enthusiastic and service-oriented IT Technician to join their tightly knit and collaborative technology team in Victoria, BC. In this entry level opportunity (perfect for recent graduates) you will be working with diverse organizations of all sizes, and no day is like the day before. The successful IT Technicians will contribute to the team by concentrating on IT tasks that require a focused, dedicated approach, both in the office and at clients' offices. Are you hoping to join a company that provides coaching, mentorship, and planned career growth? Would you thrive when working in varied environments and handling different tasks throughout the day? Are you an IT Technician who is thoughtful about asking questions and delivering the right answer, not just the fastest answer? Do you have strong organizational skills and a keen eye for detailed work? If you answered "yes", we encourage you to keep reading to find out more about this exciting opportunity. Why consider this opportunity? In addition to a competitive salary of $48,000 - $52,000 (commensurate with related skills and experience), Lynxedge also offers a comprehensive full health and dental benefits plan, an attractive signing bonus, and a supportive team environment that will encourage and support your career growth. You will be working out of a centrally located modern office space with free parking and snacks included. Your day as an IT Technician may include: Delivering exceptional and professional IT service to Lynxedge clients Network/VLAN creation and administration Active Directory and Group Policy Management Assisting with logistics, planning and IT setups Accurately maintaining logs and documentation Managing IT infrastructure (servers, computers, routers, switches, etc.) Troubleshooting hardware, software, and network problems and always looking for the most strategic answer, not just a band aid solution Proactively identifying areas of concern and providing recommendations Performing software updates, antivirus scans and monitoring Delivering network upgrades, administration, and VPN client support Systems monitoring and response Software license management, inventory, and documentation Managing your time and priorities Our ideal IT Technician candidate brings: A 2-year diploma or 4-year bachelor's degree in computer science or related field. While one year of professional experience working as an IT Service Technician is preferred, recent graduates are also encouraged to apply. Comprehensive knowledge of Windows and MacOS operating systems and common applications. Hands on experience installing and managing IT hardware and software. Networking expertise in supporting local wireless and wired office networks. Proficiency with Microsoft 365, Azure, AWS, and other cloud-based technologies. Familiarity with Cisco Meraki, HPE Aruba, OPNsense and enterprise wireless systems. Additional Requirements: A clean drivers' abstract with a reliable vehicle for onsite client technical support. (Lynxedge provides a mileage reimbursement.) Ability to carry 40 pounds safely and able to move from standing to kneeling under a desk with ease and comfort. Excellent time management, organizational and communication skills. Lynxedge offers their clients a robust 7 day a week support model so the ideal candidate must have the capacity to provide on-call coverage for one weekend per month, plus the ability to occasionally work after-hours for scheduled after-hours client projects. Ability to pass a Criminal Record Check.

Lynxedge Solutions is growing, and we are searching for an enthusiastic and service-oriented IT Technician to join their tightly knit and collaborative technology team in Victoria, BC.