About the role
The Senior Business Analyst for Apptio will implement and configure the Apptio Platform, collaborate with users, manage feature deployment, and troubleshoot issues, while enhancing product usability through feedback and analytics.
How you will contribute:
Implement Apptio Targetprocess instance and partner with business functions to gain user adoption
Collaborate with users and stakeholders to drive toward desired outcomes aligning with the continuous requirement.
Act as the primary point of contact for the business users and work towards implementation & support.
Manage the engagement with the leads to correctly structure, and deploy new feature and solution of Apptio.
Update and add new features and solution of Apptio Targetprocess.
Gather customer feedback and work with the Product Management team to recommend how to improve product usability
Troubleshoot customer issues and collaborate with support and development teams to resolve.
Solution Management - install/configure pre-defined and custom Apptio Targetprocess solutions aligning with department/ unit and ART needs
Create custom Apptio Targetprocess views, reports, and dashboards
Configure Apptio Targetprocess process parameters and settings
Create custom Apptio Targetprocess automation rules and metrics for event-based customization
Import customer data
Configure integrations with 3rd party products Jira, Azure DevOps, etc
Performs other duties as required
About the company
Takeda exists to create better health for people, brighter future for the world.
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India's epicenter of Innovation, has been selected to be home to Takeda's recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
