Field Service Engineer

Takahe Analytical Instruments is hiring for the role of Field Service Engineer! Job Details: Responsible for on-site installation, implementation, maintenance, and repair of company and multi-vendor lab equipment. Installs lab equipment & products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations that may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Serves as an internal resource on technical issues. Trains other field engineers or customers. Calibrates equipment on-site. Determines and develops approaches to assignments. Leads field services and support requiring coordination with others. Solves hardware of varying scope and complexity. Travel Time: 75% of the time