IT Analyst Sr Tech

At Tacoma Public Library (TPL), our mission is to empower our community by bringing people together to discover, connect, create, learn and thrive. Want to make an impact? We’re looking for an IT Analyst Senior Technical who will play a meaningful technical lead role on the library’s IT team in collaboration with the City of Tacoma in managing and configuring networks, servers, and systems. This position reports to the Library IT Manager. 

This role typically works a regular Monday-Friday schedule with limited on-call rotation and occasional weekend/evening work for performing maintenance during off-peak hours. The position may be hybrid, and the on-site location is at our Main location at 1102 Tacoma Ave. S, Tacoma WA. 

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all Tacoma Public Library employees. All employees are expected to model and apply our equity and social justice shared values, behaviors, and practices.

As part of the team, your support of the library’s systems and public network will empower a library engaged in community-driven services to deliver an innovative and exciting future to residents of the beautiful Pacific Northwest. TPL serves over 200,000 residents in Tacoma, through eight branches and online and outreach services.

A day in the life for this position:

• You serve as the library’s lead system administrator for a variety of Windows and Linux (Red Hat and Ubuntu) application servers
• You assist the team and work with vendors on the implementation, deployment, migrations, and maintenance of library server applications
• You work in collaboration with your colleagues and the City of Tacoma’s IT Department on the management of the library’s DNS (internal and external), firewalls, public network routing, and filtering services
• You lead the design and management of the library’s public computing endpoint systems including imaging, updating, and security
• You lead and provide direction to contractors, vendors, and junior team members on projects and tasks 
• You coordinate technical aspects of projects and report back results and progress with established timeframes
• You prepare and manage project plans for maintaining, upgrading, and implementing existing and new systems
• You assist the team with authoring and maintaining technical documentation and best practices concerning the library’s network, servers, and applications

Qualifications:

Equivalent combination of:

• Bachelor’s degree in computer science or related field AND
• Five or more years directly related information technology work experience
• Project management experience is preferred

Desired Qualifications:

• Certifications in Security+, Network+, Server+, Linux+, Red Hat Certified System Administrator (RHCSA), Information Technology Infrastructure Library (ITIL) Foundations
• Experience with vSphere
• Experience with Red Hat Enterprise Linux
• Library IT experience
• Team lead or supervisory experience