Training and Compliance Specialist - Part Time

About the Department

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating, and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.  
 
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses.   In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.
 
We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success 
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCC’s mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

This position is responsible for developing and delivering training on technical systems and procedures, supporting compliance-related processes, and collaborating with staff to ensure consistent implementation of college policies, procedures and standards.  The role assists the Director of Advising with development of advisor and faculty advising training and related projects.    The incumbent provides technical training, compliance support, and general administrative assistance to the Advising department and various departments across the College. This temporary part-time position operates primarily in a remote work environment, with occasional on-campus meetings or events required as-needed.

Position Duties

Advising Training and Compliance Support

• Develop procedures that standardize work products and support consistent implementation across advising department. 
• Design, develop, and deliver technical training using instructor-led, train-the-trainer, and multimedia formats. 
• Collaborate with advising subject matter experts to create training grounded in established advising principles and best practices. 
• Develop training materials such as handouts, job aids, models, visual aids, video tutorials, and presentations.
• Conduct training needs assessments to identify skill gaps and evaluate program effectiveness.
• Support quality assurance reviews and help identify training needs or procedural gaps. 
• Track and document employee progress for compliance-related trainings.

Faculty Advising Training and Compliance Support

• Provide training on the institution’s shared advising model and assist faculty trainings designed to strengthen their role within a coordinated, student-centered system.
• Train faculty on advising platforms, data dashboards, and note-taking 
• Design professional development on building meaningful connections with students, including strategies for proactive outreach, inclusive communication, and supporting diverse student needs.
• Partner with Director of Advising to create regular opportunities for faculty advisors to connect with advising staff to share insight and receive updates

Minimum Qualifications

Duties of the position require knowledge, skill and abilities:

• Strong critical thinking and problem-solving skills.
• Ability to manage multiple tasks, projects, and deadlines effectively.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with colleagues, leadership, and subject matter experts.
• Commitment to equity, inclusion, and fostering a climate of belonging. 
• High level of professionalism, confidentiality, and sound judgment.
• Excellent customer service skills and ability to resolve issues effectively.
• Proficiency with Microsoft Office and comfort learning new software systems. 
• Ability to work independently in a remote or hybrid environment.
• Ability to maintain positive working relationships across departments.

Duties of the position required experience:

• Associate's degree or higher from an accredited college or university. 
• 2 years of experience in a training and development-related professional setting
• Strong computer skills, including Microsoft Word, Excel, Outlook, PowerPoint, or similar software.

Required conditions of employment:

• Successful completion of a criminal history background check.

Other Qualifications

Complete application packages must include the following: 

1. Tacoma Community College online application form.
2. Resume and cover letter - In your cover letter, describe how your background and experience align with the responsibilities for this position.

Terms of Employment

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at 253-566-5115. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Tacoma Community College
 Human Resources
 6501 S 19th St Bldg. 14, Tacoma WA  98466

www.tacomacc.edu/about/employment