Incedo Inc.
Website:
incedoinc.com
Job details:
Are you working in technical support for an ISP or IT services company and looking to build a career in advanced networking?
Join Incedo’s TAC team and transition into a core network engineering role, working on enterprise technologies such as Load Balancers, DDoS Protection, and Network Security.
What We’re Looking For
- BE/B.Tech, BCA, or equivalent technical background.
- Experience in basic technical support, preferably for a US/UK ISP or IT support process.
- Fundamental knowledge of networking, TCP/IP, troubleshooting tools, and utilities.
- Excellent communication skills, customer handling, and the ability to manage critical incidents calmly.
- Eagerness to learn complex networking technologies and grow into a core network engineer.
What We Offer
- 1-year structured on-the-job training in advanced networking.
- Hands-on exposure to complex technical escalations and enterprise customers.
- A long-term career path from technical support to core network engineering.
Important: The initial role requires night-shift availability, including coverage on Saturday, Sunday, Monday, Tuesday, and Thursday. Transition to regular India-hour shifts may be considered after successful completion of training and role readiness.
- Ideal for: Support engineers ready to move beyond routine troubleshooting and build a career in advanced networking.
Click on Apply to know more.
