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3rd Level Technical Support SME

Min Experience

0 years

Location

Gurugram, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Provide high-level technical support to customers on complex issues, escalated from the first and second level support teams. Analyze and troubleshoot complex technical issues and provide innovative solutions. Collaborate with cross-functional teams to ensure customer satisfaction and resolution of issues. Provide training and mentorship to the first and second level support teams.

About the company

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Skills

sql
java
c