IDMS Infotech Private Limited
Website:
idmsinfotech.com
Job details:
Role Description : ERP Support Executive
We are looking for a proactive, detail-oriented, and customer-focused ERP Support Executive to support our Sales, Documentation, and ERP implementation activities.
The candidate will play a key role in supporting sales operations, preparing documents, coordinating with customers, and assisting in ERP system implementation and training. The role requires good MS Office skills, strong written English, and a willingness to learn ERP systems and work with AI tools.
Key Responsibilities
1. Sales & Back Office Support
- Prepare proposals, quotations, presentations, and sales documents
- Assist the sales team with documentation and follow-ups
- Maintain customer records and CRM updates
- Prepare reports using Excel and PowerPoint
- Support in tender documents and commercial documentation
2. ERP System Support
- Learn and understand Smart ERP modules
- Assist customers in basic system usage and troubleshooting
- Coordinate with technical and functional teams
- Support ERP implementation activities
- Help in data preparation and master creation
3. Documentation & Training Support
- Create user manuals, SOPs, process documents
- Prepare training materials and presentations
- Conduct basic ERP training sessions (for Front Office role)
- Maintain proper documentation of projects
4. Front Office Activities (if assigned)
- Interact with customers (calls / meetings / online sessions)
- Act as coordination point between customers and internal team
- Travel to client locations if required
Compensation
- Internship Stipend: ₹15k - ₹18k per month
Required Qualifications
- Minimum Graduate in any field (BBA, BCA, B.Com, BMS preferred)
- Freshers can apply (ERP knowledge will be an advantage)
Required Skills
- Strong knowledge of MS Office (Excel, Word, PowerPoint) – Mandatory
- Good written and verbal communication skills in English
- Good documentation and presentation skills
- Comfortable working with AI tools (ChatGPT, etc.)
- Basic understanding of business processes
- Good coordination and follow-up skills
- Willingness to learn ERP systems
Click on Apply to know more.