Website:
ikf.co.in
Job details:
ROLE - System administrator
DEPARTMENT- Technical Support
EXPERIENCE- 1- 3 years in Tech support
Package - Upto 4 LPA
Office Location - Near Swargate.
Candidates willing to commute are encouraged to apply .
RESPONSIBILITIES-
1.INTERNAL INFRASTRUCTURE MANAGEMENT _
- Provide technical support for desktops, laptops, and internal user systems
· Install, configure, and troubleshoot software and hardware issues
· Monitor and manage firewall configurations and internet connectivity
· Maintain and support on-premises servers
· Perform server updates, maintenance, and backup monitoring
· Troubleshoot Wi-Fi and network-related connectivity issues
· Manage antivirus deployment, updates, and threat detection
2.CLIENT TECHNICAL SUPPORT -
· Manage domain registration, renewal, and transfers
· Configure and manage DNS records
· Install, renew, and troubleshoot SSL certificates
· Monitor and maintain client web hosting environments
· Provide technical support for hosting-related issues
· Administer and troubleshoot Google Workspace and Microsoft 365 email systems
· Monitor system health, uptime, and performance
· Identify and resolve technical incidents promptly
· Implement security best practices across systems
· Conduct regular system checks and preventive maintenance
3.DOCUMENTATION AND PROCESS SUPPORT -
· Maintain accurate technical documentation
· Record incidents, resolutions, and system configurations
· Support process improvements for operational efficiency
REQUIREMENTS_-
1-3 years in system administration ,Technical support or IT Infrastructure Management.
Strong knowledge of desktop and server troubleshooting.
Experience with firewall and network management
Knowledge of DNS, domain management, and SSL certificate configuration
Familiarity with web hosting environments.
Hands-on experience with Google Workspace and Microsoft 365
Understanding of antivirus and endpoint security solutions
Basic knowledge of server backup and recovery processes
Strong analytical and problem-solving skills
Good communication and documentation ability
Click on Apply to know more.