Website:
iamhelium.com.au
Job details:
Company Description
Helium is a digital marketing personalization consultancy dedicated to blending digital, data, and design to implement scalable personalization programs. Our mission is to integrate data insights with customer experiences to enhance conversions, boost customer retention, and optimize marketing investments. By delivering personalized experiences, we empower businesses to achieve sustainable competitive advantages. Helium is committed to driving innovation and results for its clients.
Location: Mumbai, India
Role Description
This is a full-time on-site role for a System Administrator based in Mumbai India. The System Administrator will handle day-to-day system administration tasks, ensure the smooth operation of IT networks, provide technical support to end-users, and troubleshoot issues promptly. The professional will also oversee network administration, manage system configurations, and ensure IT infrastructure's security and efficiency.
Qualifications
Minimum of 3 years of experience in
- System Administration in Microsoft/ Azure tech and security stack (Overall experience should be more than 5 years in Tech)
- Skilled in Troubleshooting and resolving technical issues effectively
- Experience in providing hands-on Technical Support to end users (Both Windows and MacOS)
- Proficiency in MDM : Intune/ NinjaOne
- Solid understanding and practical experience in Information Technology practices and systems (use Ticketing system, SLA management, Maintaining Knowledgebase and registers)
- Strong problem-solving and critical-thinking skills
- Ability to work independently and collaboratively in an on-site environment and support overseas team in Australia
Good to haves:
- Bachelor’s degree in Information Technology, Computer Science, or related field is preferred
- Certifications such as CompTIA, Microsoft Certified: Azure Administrator AZ-100,
- Patch Management Experience
- Powershell/Bash Scripting
- Hardware management skill
- Ability to work with local Vendors
- Security framework knowledge ISO27001, NIST etc
Click on Apply to know more.