Customer Planning & Enablement Specialist

Perth

The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia’s energy landscape is evolving to become more sustainable.

Role Description

The Customer Planning & Enablement Specialist is an exciting max-term opportunity in our Customer Planning & Enablement team based at our Perth CBD Office. The purpose of the role is to deliver planning, prioritisation, reporting and enablement support for the Customer Business Unit.

Job Responsibilities

• Work with the Strategic Planning & Enablement team to coordinate strategy, planning and project alignment across the leadership team and broader business unit.
• Coordinate and execute annual planning cycle, including long-term strategic plan and annual game plan, to achieve Synergy’s goals.
• Support project and initiative prioritisation working with the leadership team, workforce planning and change management as required.
• Manage monthly and quarterly KPI reporting, tracking and communicating progress against plan and key metrics.
• Deliver internal communications and engagement, ensuring channels are used effectively to keep our people (200 FTE) informed and engaged.
  
  

What You Will Bring

• Tertiary qualifications in Business, Commerce, Engineering or a related field.
• Minimum 3 years hands-on experience in professional services, management consulting, or a related field. Energy Industry experience will be highly regarded.
• Exceptional planning and organisational skills.
• Strong communication skills – written, verbal and presentational.
• Strong stakeholder management skills, with the ability to collaborate and influence.
  
  

What We Offer

Working for an employer of choice also means you will enjoy:

• Flexible work arrangements
• Professional Development Opportunities
• Purchased Annual Leave
• Best practice parental leave
  
  

Click here for a full list of our benefits

Every Voice Matters

Our employees have a choice to work for Synergy and it’s a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its ‘people first’ culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.

We understand that it is important for our workforce to reflect the diversity of the community in which we operate. We are proud to be recognised as an inclusive employer since 2021 by the Diversity Council of Australia. Whatever your background or however you identify, please apply if this is a role that would make you excited to come into work every day.

Applications close 23/03/2025, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.

Please email recruitment@synergy.net.au if you require assistance with submitting your application

Synergy reserves the right to close applications when a suitable pool of candidates is identified

Synergy is Western Australia's largest electricity generator and energy retailer. They deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) and are investing $3 billion in large-scale renewables development to become a net zero carbon emission business by 2050.